We’ve built our reputation on quality, performance products, and we stand behind it. If you experience a manufacturing defect, Suncloud Optics warrants your sunglasses for up to two years after the original purchase of the product, and we will repair or replace the product at no charge.
Suncloud Optics has sole discretion to determine what qualifies as a manufacturer's defect. Accessories are not covered under the lifetime warranty policy. Suncloud Optics will only authorize the warranty claim for products purchased from an authorized dealer. Proof of purchase will be required. Please direct questions about the verification of authorized dealers to Customer Service.
To start your warranty claim, please visit our Online Warranty Claim Form. At this time, the warranty evaluation process takes 1 - 2 weeks.
Repair / Replacement Policy:
Suncloud Optics warrants manufacture defects; scratched lenses or other abused is ineligible for a warranty replacement and product is not able to be fixed. For product that is not covered under the manufacture defect warranty we offer a nominl discount. For more information, please submit your product on our Online Warranty Claim Form.
Scope and Duration of the Warranty:
This warranty program lasts for the lifetime of your Suncloud product. This warranty program covers all parts of your Suncloud product and applies to all types of manufacturing defects or failure. The warranty program does not include a product that is lost, stolen, dropped, shattered, sat on, chewed by your pet, or any other damage that is caused by the consumer.
- Please be advised that this warranty is for Authentic Suncloud Optics Eyewear and must be sold with authentic Suncloud lenses, frames, and parts and not modified in any manner. Any alterations of lenses, frame parts, or nose pads void all warranties.
- Please contact Customer Service with any questions.
Limitation on Damages:
For breach of any written or implied warranty on this product, the consumer is limited to damages of repair of the product or replacement with an identical or equivalent style, at the election of Suncloud Optics. Suncloud Optics is NOT liable for any other damages, such as special, incidental, or consequential damages, resulting from the use of this product. Note: some States do not allow the exclusion or limitation of special, incidental, or consequential damages, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from State to State. This warranty extends to residents of the United States only.